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Company
Commitment to Customer service:
 A
fundamental principle at Landtech is
Servicing your Customer.
Now this may sound quite commonplace but
at Landtech this means that whomever is most directly affected by an
employee's actions is their
"customer" and is who must receive great service from that
employee.
Initial order processing most directly affects the Survey
Research department. The Survey Research department must
properly prepare packages for the Survey Field Crews. Survey
Crews must expedite their work as to properly service the
Drafting department. CAD drawings must be timely and accurate
for review and final order processing.
This is our
Co-worker Commitment Cycle. True dedication
to co-workers as
customers is what provides for exceptional service to then be
channeled down to Landtech's customers... to whom we are
ultimately committed.
Company
Profile:
Landtech Surveying's owner and staff
share in an extensive background in servicing the real estate
community throughout Florida. We are intimately familiar
with the many issues regarding land surveying as well as the entire loan closing process and all of our clients
needs.
Andrew
Snyder, P.S.M. is the owner and licensed Surveyor and Mapper of
Landtech. After attending college in New York - initially
majoring in astrophysics - he moved to
Florida in 1984 and became involved in land surveying. He soon
fell in love with the profession and specialized in boundary law
and mortgage related activities. Much of his initial
involvement was focused on drafting and survey technician activities
coordinating field operations. He additionally proceeded
to teach himself computer database programming and network
operations. He quickly realized that
clients could be serviced much more efficiently by automating
many of the everyday office activities. The company for which he
worked soon became fully computerized and within 3 years he was General
Manager of the firm.
He
continued working within the Surveying industry and decided to
wait until he received licensure as a Surveyor
before opening his own company. Consistently educating himself
as to the best way to service clients as well as the many local
land surveying issues, he would embody
all his designs and experience within the framework of LandTech Surveying.
Through
extremely efficient office operations, qualified field personnel
and high professional ethics, LandTech is proud to offer some of
the best service found in this aspect of the Real Estate
Industry.
Landtech is also
fully committed to encouraging employee advancement. We have
established an online employee educational and testing system.
Through this system all employees are required to achieve required
certification levels as an aid in developing and furthering
employee qualifications.
Field
crews are cellular dispatched and have wireless high speed internet connected laptops to aid in providing unprecedented speed in the delivery of all
survey orders. Our proprietary computer database systems effectively streamline every aspect of our operation.
Our
system is also web based to
facilitate the rapid deployment of new field offices where necessary
and maintain quality control and efficiency when venturing into
new coverage areas. We do not subcontract our surveying
services to other remote surveying firms. This allows us to
continue a knowledgeable
local approach to servicing our clients needs and
also enables each office to benefit from open versatile
communications, remote real-time database operations and the
availability of the shared resources of the firm.
Our
processors ensure that your orders are processed correctly
and that you’re always informed as to the status of any given
order. You will never be left to wonder where your surveys or
reports are. Emphasis is always placed on personalized service
so you will always feel confident that someone is giving your
order the attention it deserves.
Our
client list continues to grow not because of marketing gimmicks,
and not because of any
unethical activities. Our client list continues to grow for one
simple reason: WORD OF MOUTH about our complete dedication to
customer service and reliability. We look forward to assisting
you with your needs. For those already showing their trust in
us...
Thank you all very much!
Toll Free: (866)
776-3185
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